09703 Temporary Store Personnel - CosmoProf

Overview

Job Title: Temporary Store Sales

Essential Function
Responsible for providing superior customer service and support for a retail store environment Will process customer sales ensuring that each transaction is complete and accurate.

Primary Duties:

• 25%:Assist Customers by directing them to products, explaining product features and benefits, and using sales techniques such as suggestive selling to secure maximum sales
• 25%: Record all sales in the Point of Sale system and handle all monetary transactions such as sales, returns and exchanges accurately and effectively.
• 15%: Price merchandise, stock shelves-unloading products from pallets when necessary, and perform housekeeping duties to maintain good store appearance.
• 10%: Pull merchandise from shelves or stockroom to fill customer orders.
• 10%: Assist with store merchandising in accordance with store standard guidelines.
• 10%: Resolve all customer service issues quickly and tactfully.
• 5%: Complete daily reports and make bank deposits.

Knowledge, Skills and Abilities:

• High school diploma or equivalent
• 1+ year(s) cash handling experience in a retail environment preferred.
• Previous sales experience preferred.

Competencies/Attributes:

• Ability to correspond with customers in person and over the telephone.
• Must be able to lift up to 25 lbs, occasionally while on a ladder.
• May be exposed to fumes and odors upon occasion.
• Read and understand product labels.
• Must be able to work Saturdays/Sundays and holidays, additional overtime may be required.
• Travel to other stores to fill in as required.
• Perform other duties and assigned by Manager.

Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor:

• Task Level High.
• Departmental/Division Level High.
• Project Level High.
• Consultative Level High.

The amount of discretion or freedom this position has:

• Strict Adherence to Guidelines.
• Interprets and Adapts Guidelines.
• Develops and Implements Guidelines.

Working Conditions /Physical Requirements:

• The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity.
• The work involves moderate risks or discomforts, which require special safety precautions, e.g., working around moving parts, carts, or machines; with irritant chemicals; etc. Employees may be required to use protective clothing or gear such as masks, gowns, coats, boots, goggles, gloves, or shields.